Doosan Data Protection Policy

Doosan Robotics (“Doosan”, “we”, “our”, “us”) are committed to protecting and respecting your privacy. We are a Corporation established in the Republic of Korea with a registered office at: 156-79, Saneop-ro, Gwonseon-gu, Suwon-si, Gyeonggi-do, Republic of Korea, 16648, 257-88-00128. For the purpose of the General Data Protection Regulation (the “GDPR”), we are the data controller.

This data protection policy (hereinafter: “Privacy Policy”) governs the processing of your personal data as part of your visit to our website:

https://manual.doosanrobotics.com/help (hereinafter: “Website”).

Note

If you want information on how we process personal data via cookies, social plug-ins, pixels, and other types of tracking technology, please refer to our Cookie Policy.

1. In General

1.1.

Any notion starting with a capital shall be defined by explicit reference in this Privacy Policy. Where possible given the context, singular words shall be interpreted as also including the plural and vice versa.

1.2.

Where reference is made to certain laws or regulations, such reference shall also include any change, replacement or annulment of said laws or regulations, including any related executive decisions.

1.3.

Any changes we will make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes to this policy. In case of substantive or material changes such as a change in the processing purpose, a change to the identity of the controller; or a change as to how data subjects can exercise their rights in relation to the processing, we will inform you accordingly.

2. Types of Personal Data We Process

2.1.

Whenever you use our Website, we collect:

  • Technical information associated with your device (IP address, browser type, OS, etc.)

  • Your geographical location

  • Information concerning your browsing behaviour, such as how long you visit, what links you click on, what pages you visit and how many times you visit a page.

All of the personal data listed above, we receive directly from you. It may happen that we receive additional information about your preferences and surfing behaviour from partners in order to help us to improve the services we provide to you and the way the Website works. For more information please see our Cookie Policy.

3. Purposes for Processing

3.1.

Doosan processes your personal data to provide you in only statistical analyses.

3.2.

Doosan processes your personal data to comply with legal obligations or to comply with any reasonable request from competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities.

3.3.

Doosan may process your personal data for the preservation of the legitimate interests of Doosan, our partners or a third party if and when your use of the Website can be considered:

  • a violation of any applicable terms of use or the intellectual property rights or any other right of a third party

  • a threat to the security or integrity of the Website, Social Media Channels or other communication channels

  • a danger to the Website or any of Doosan’s or our subcontractors’ underlying systems

  • in any way hateful, obscene, discriminating, racist, slanderous, spiteful, hurtful or otherwise inappropriate or illegal

5. Recipients

5.1.

We share your personal data to comply with law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities, as well as financial institutions in order to comply with our or our partner’s legal obligations.

5.2.

Doosan does not send your personal data in an identifiable manner to any third party without your explicit permission to do so. However, if you use our Social Media Channels, your personal data is also processed by the social media providers.

5.3.

Doosan relies on third party processors to provide you the Website as well as to process your personal data on our behalf. These processors are only allowed to do so upon written instruction of Doosan. We ensure all third party processors are carefully selected and obliged to secure your data.

5.4.

Doosan may share your personal data with Doosan Information & Communications (an affiliate) for IT support. All Doosan group entities follow the principles of this Privacy Policy.

5.5. Except as mentioned above, we may share anonymized/pseudonymized data for analytical purposes.

6. Location and Transfer

6.1.

Doosan stores and processes your personal data in the Republic of Korea. However, it may be transferred to other Doosan entities or processors located outside the EEA. These transfers follow safeguards like:

    1. Adequacy decision (Art. 45 GDPR)

    1. EU Model Clauses (Art. 46 (2) lit. c and Art. 93 GDPR)

6.2.

Anonymised/aggregated data may also be transferred outside the EEA with proper safeguards.

7. Quality Assurance

7.1.

Transmission over internet/email is not fully secure. We apply appropriate technical and organizational measures upon receiving your data.

7.2.

External websites linked from our Website have their own privacy policies. Doosan is not responsible for their content or practices.

8. Data Retention

8.1.

Technical, behavioral and geographical data collected via Website and Social Media Channels will be stored for 12 months.

8.2.

After this period, data will be de-identified unless:

  • There is an overriding interest

  • There is a legal or regulatory reason to retain the identifiable data

9. Your Rights

9.1.

You may request access to your personal data processed by Doosan. Repeated requests may incur a fee if they are excessive.

9.2.

You may oppose processing based on specific personal reasons. You may always oppose direct marketing freely and without justification.

9.3.

You have the right to receive your provided personal data in a machine-readable format.

9.4.

To exercise these rights, email: marketing.robotics@doosan.com Include your request, reason (if needed), date, signature, and valid ID scan. Doosan will respond within 30 days. If unsatisfied, you may file a complaint with a data protection authority.

11. Contact

Questions, comments and requests regarding this policy are welcomed and should be addressed to: marketing.robotics@doosan.com